Healthcare Research – Our References
For each and every project we take on, we aim not only to meet client expectations but exceed them.
It's all very well saying the above (anyone can) but at DJS Research Ltd we monitor our performance against these objectives. At the end of every healthcare survey we send a customer satisfaction questionnaire to assess our performance and to aid our continual quality improvement.
Currently 92% of our clients are very satisfied with our projects, with the remainder saying they are satisfied.
We also work to the old adage ‘you’re only as good as your last job’. As a result, two-thirds of our clients last year were either repeat clients or have commissioned additional work already with us this year. The other third have already said they plan to use us again in the future.
A few of our most recent healthcare testimonials are outlined below:
“We have worked with DJS Research on a number of different patient and public involvement projects and have already recommended them to other colleagues within the PCT due to their friendly, professional and efficient service. The DJS team kept us regularly informed of progress in a way that was flexible with our needs and have always kept to the agreed deadlines. The reports which have been produced have been widely circulated around the organisation and the results have been welcomed with positive feedback. We would definitely recommend DJS Research to other NHS Trusts."
"As a client, I want any research I commission to run seamlessly, and it did. DJS clearly understood the types of questions which needed to be asked, achieved the set number of interviews with a hard to reach audience and presented the research results to us within a very tight timescale. Throughout, DJS demonstrated good project management skills, were open to suggestions and kept us informed every step of the way. I would definitely use them again."
Skills for Health
Healthcare Research - Further References
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